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Resident and Family Member Testimonials

HCAM produced 2018 ...Thankful for Compassionate Care that included numerous thank you letters member facilities were sent throughout the year. This easy to navigate book is organized by county. Please click HERE to read those testimonials.

HCAM will continue to highlight examples of letters received.

 

Dear Staff of Courtney Manor,

The family of Tom would like to thank you for the amazing care you provided while he was at your facility. You gave so much more than excellent healthcare. Everyone was compassionate, kind, caring and understanding not only to Tom but to us also.

Words cannot express how grateful we are that you too care of Tom at the end of his life,

Sincerely,

Belma and Steve

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To the nurses and staff at West Hickory Haven,

Our family would like to thank you for your talent and for the love and care that you put into Ken. Our time with him at the nursing home is a treasured one, as it allowed him to be clean and comfortable as he approached the end of his life. Our thanks for all you did to comfort him in his final days.

We felt blessed to find such a wonderful place when we needed it most.

With sincerest thanks,

Our families

Michigan Center for Assisted Living • a division of Health Care Association of Michigan | MCAL
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