MCAL Staff MCAL Staff MCAL Staff
TitleHCAM/MCAL Annual Convention & Expo
TypeConvention
LocationAmway/DeVos
Address
Grand Rapids, MI
SponsorHCAM/MCAL
Dates 9/22/2019 to 9/25/2019
Time All Day
Notes/Description

WELCOME

ONLINE Registration is Closed.  Onsite registration will be available starting Monday morning at 7:00 am.  

This year we will key in on the hottest topics in our industry - we have brought together the leading experts on the latest trends in long-term care, I-SNPs, BPCI, ROP Phase 3, telehealth, employee retention, emergency preparedness, accountable leadership, and so much more! We are also focusing on health, wellness and soulful experiences throughout our conference. We will provide multiple opportunities to enhance your experience through a sunset stroll, sunrise yoga, mindful moments, and a relaxation lounge.

REGISTER NOW! Click HERE
Due to the extended options for our attendees, it is recommended to print the brochure and fax it to us at 517.627.3016.  If you choose to register online, you will need to contact us regarding your special dietary needs, NAB Registry ID and licensure numbers.

Target Audience

This conference is designed for facility owners, corporate-level executives (CEO, CFO, COO, etc.), regional directors, administrators, executive directors, directors of nursing and nursing staff, licensed social workers, directors of finance, business office professionals, and other longterm care and/or assisted living management
personnel.
Relevant provider types include:

  • Skilled Nursing & Rehabilitation (for profit and not for profit)
  • County Medical Care Facilities
  • Hospital Long-Term Care Units
  • Homes for the Aged
  • Adult Foster Care
  • Other Independent and Supportive Living Settings

Continuing Education

Final determination of contact hours will be published in the on-site program book.
NHA: This program has been submitted (but not yet approved) for Continuing Education for 16 total participant hours from NAB/NCERS. This program will include up to 3 pain CEs.
AFC & CALD: This continuing education activity is appropriate for adult foster care providers and certified assisted living directors for a recommended maximum of 16 clock hours of professional development.
RN: Nurse participants may also earn up to 16 nurse education contact hours. HCAM is an approved provider of continuing nursing education by the Wisconsin Nurses Association, an accredited approver by the American Nurses Credentialing
Center’s Commission on Accreditation.
SW: This program will provide up to 16 clock hours of education for Licensed Social Workers/Social Services Technicians. HCAM is an approved provider with the Michigan Social Work Continuing Education Collaborative.

REGISTRATION PACKAGE INCLUSIONS

Package A: Full Conference Package
This package includes all education sessions, opportunity to earn up to 16 CE hours, all provided convention meals/refreshments, Awards Luncheon, Vendor Expo, and all evening social functions held Sept. 23-25.
Package B: Monday ONLY
This package includes education sessions, opportunity to earn up to 6 CE hours, breakfast, Awards Luncheon, refreshments, and the David Lebenbom Scholarship Reception on Monday, Sept. 23 ONLY.
Package C: Tuesday ONLY
This package includes education sessions, opportunity to earn up to 6 CE hours, breakfast, expo luncheon, refreshments, and the Live Soulfully Reception on Tuesday, Sept. 24 ONLY.
Package D: Wednesday ONLY
This package includes education sessions, opportunity to earn up to 4 CE hours, breakfast, and refreshments on Wednesday, Sept. 25 ONLY.
Package E: Awards Luncheon ONLY
This package includes the Awards Luncheon on Monday, Sept. 23 ONLY.

Conference Highlights

Exceptional Keynotes:
Join Mitch Hagins from The Studer Group discussing accountable leadership, Jerald Cosey sharing his personal story about quality care, and Jennifer Lepard from the Greater Michigan Alzheimers Association providing updates on the latest research in Alzheimer’s.
Industry Experts:
Dr. David Gifford and Nisha Hammel will be joining us from AHCA/NCAL to provide national perspectives on the most critical issues in long-term care.
New Actvities:
This year we’re offering a complimentary professional headshot station as well as mindful moments dispursed throughout the event. We’ll also have a wellness lounge with guided meditations, diffused essential oils and reflexology offerings to encourage attendees to take a breath and renew themselves.
Networking:
David Lebenbom Memorial Scholarship Reception is returning this year! We’ll also have a Live Soulfully Reception, the Awards & Recognition Luncheon, and the Annual Vendor Expo.

Dear HCAM/MCAL members,
As the Education Committee Chair I am excited to share the theme for this annual convention as “Learn Soulfully.” Following AHCA’s National Skilled Nursing Care Week theme in May of “Live Soulfully” the HCAM/MCAL Education Committee felt this was an excellent theme choice.

Our post-acute, long term, and assisted living providers focus on delivering high quality, safe, person-centered care, while being faced with ever changing regulatory requirements, changes in payment structures, and negative media attention. We dedicate our careers to improving the quality of life for our patients, residents, and families in order for them to live their best life with happy minds and hearts.

There are several break-out sessions and activities that will support your learning soulfully such as personal and organizational accountability, mindful exercises, and a sunrise yoga. At this year’s convention we hope you learn soulfully and take care of you!

With sincere thanks and appreciation,
Season Marinich, MSN, RN-BC, LNHA

KEYNOTE PRESENTATIONS

OPENING KEYNOTE
Presenter: Mitch Hagins, The Studer Group

Mitch’s 34 years of professional experience contributes to his success as a coach, trusted advisor and senior leader. He is an expert in strategic planning and uses his extensive business and coaching background to help clients assess their needs and create plans to reach their organizational goals. As a coach, Mitch’s partners have consistently demonstrated improvement in their strategic objectives and have gotten results by improving employee engagement and increasing physician/professional alignment.

Learn Soulfully: Personal and Organizational Accountability in Practice Be a first mover and learn the linkages between personal wellness, recognition and appreciation of others and coaching others to success/achievement. Transform your work group as you invest in yourself -- wellness, skill development -- and in the lives of others.

TUESDAY KEYNOTE
Presenter:  Jerald Cosey, Greenwood Meadows

Jerald is the Executive  Director of Greenwood Meadows, a 166-Bed Skilled Nursing Facility located outside Indianapolis, IN.  Jerald is a recognized speaker in the health care industry. Before earning his Health Facility Administrator license in 2014, he had a successful 25-year sales career with Philip Morris USA and Pfizer Pharmaceuticals.

Quality First Begins with You and has the Potential to Empower and Change Lives Organizational greatness occurs when every member of the team feels their contribution to mankind, their profession and their employer. Jerald will share an
intimate glimpse into his battle with a life-changing disease to inspire and uplift healthcare professionals by recognizing the impact quality care had on one person’s life. He will share insights on preventing burnout, recognizing quality care impacts, understanding engagement opportunities that arise from sharing life stories, and recharging your passion for healthcare.

CLOSING KEYNOTE
Presenter: Jennifer Lepard, Michigan Chapter of the Alzheimer’s Association

Jennifer has led the Michigan Chapter of the Alzheimer’s Association since 2013. She spearheaded the Dementia and Disability Support Services Program that offers training, education and consultation for people with developmental disabilities and dementia or those at risk of developing
dementia. She also launched the Community Connect social engagement program to ensure people with dementia and their loved ones remain part of community activities.

Advancing the Science: Alzheimer’s and Dementia Research Join Jennifer as she discusses the landscape of Alzheimer’s and dementia science including the latest advances in clinical trials, treatments, and lifestyle interventions. She will also discuss how individuals can become more involved in research. Learn what work is being done in Michigan presently to make the state more dementia-friendly.

ANNUAL AWARDS & RECOGNITION LUNCHEON
MONDAY, SEPT. 23
12:25-2:25 PM

Please join us at this inspiring luncheon honoring our award recipients. Plan to attend this event to recognize and support our direct care workers, administrators,
volunteers and residents.

HCAM Scholarship Fund - Fundraising Event DAVID LEBENBOM RECEPTION
Monday, Sept. 23 | 5:30-7:00 PM
Imperial Ballroom | Amway Grand Plaza Hotel

Please join us for a receptions in honor of the late David Lebenbom, A long-time supporter and champion of Long-term care.

Please join us for a celebration commemorating the legacy of David Lebenbom and his contributions to the skilled nursing profession. Scrumptious hors d’oeuvre and live music will be provided to give participants an opportunity to network with other members.

Lebenbom & Rothman, PC has donated works of art that were personally created by David Lebenbom. Each piece will be on display from 5:30 - 7:00 pm on Monday, September 23 in the Imperial Ballroom at the Amway Grand Plaza Hotel. Proceeds from the sale of the art will be for the benefit of the HCAM David Lebenbom Memorial Scholarship Fund.

A purchase of artwork can be made during the reception by presenting cash, check, or credit card.

Each piece will have a minimum suggested value. Donations in excess of the minimum suggested value may be tax deductible. Please consult with your tax advisor as to the deductibility of your donation.

Direct donations to the scholarship fund can also be made during this event.

The David Lebenbom Memorial Scholarship was established in 2016 by the Health Care Association of Michigan in memory of our long-time legal council – David Lebenbom – who devoted himself to serving nursing facility providers and the residents in their care.
The scholarship accepts applications from employees of HCAM member facilities
currently enrolled in a program related to long-term care at an accredited college or university.
This can include, but is not limited to, nursing, art or music therapy, and other related fields.

ANNUAL VENDOR EXPO
TUESDAY, SEPTEMBER 24
NEW TIME: 11:45-2:45 PM
NEW THIS YEAR!

HCAM/MCAL has moved the expo show to the lunch hours and developed a new
floor plan to promote attendee engagement. Within the expo hall, lunch will be provided. Be sure to find the professional headshot station in the expo hall for
a complimentary new photo! There will also be made-to-order smoothies and specialty coffees available for purchase. Certain exhibitors may have drink tickets to treat you to a smoothie or coffee. Be sure to visit all exhibitors to be eligible for prizes.

LIVE SOULFULLY RECEPTION
You are invited to join us for a networking reception with hosted bar and hors d’oeuvre
Tuesday, September 24
5:30-7:00 PM

2019 Wellness Initiatives
WELLNESS LOUNGE
Enter the lounge for a peaceful escape from the busy mind - essential oils released into the air, calming music, and guided meditations lead the way.


INFUSED WATER & MOCKTAILS
Watch for fruit-infused water throughout the conference as well as healthy mocktails at evening functions - we hope you take these ideas back to your facilities!


SUNSET STROLL
Join us for a sunset stroll in downtown GR - different routes will be available for those who want a quick walk or a long trek, and a backup indoor plan for inclement weather.


NOURISHING YOUR SOUL
In 2019, we are dedicated to providing healthy, sustainable and locally sourcedfood to promote attendee wellness at our conferences.


MINDFUL MOMENTS
Each morning, we’ll have a brief mindful moment of reflection to encourage attendees to become more engaged in their learning.


SUNRISE YOGA
Start your day off right with a sunrise yoga session on Wednesday morning - all you need to bring is comfy clothes and a clear mind.
 

Lodging Accommodations
Amway Grand Plaza Hotel - Headquarters Hotel
Proximity to DeVos Place Convention Center: Connected Via Skywalk
HCAM/MCAL has secured a discounted group rate at the Amway Grand Plaza Hotel of $169++ per night if booked prior to Thursday, August 22. Overnight guests at the Amway will receive a discounted self-parking rate of $5/day or valet parking rate of $15/day. Room availability and/or the discounted group rate is NOT guaranteed. To reserve your room now call (800) 253-3590 and mention “HCAM”
or visit https://book.passkey.com/e/49884062

JW Marriott - Overflow Hotel
Proximity to DeVos Place Convention Center: Connected Via Skywalk HCAM/MCAL has secured a limited number of discounted rooms at the JW Marriott for $199++ per night if booked prior to Thursday, August 22. Overnight guests at the JW Marriott will receive a discounted self-parking rate of $5/day or valet parking rate of $15/day. Room availability and/or the discounted group rate is NOT guaranteed. To reserve your room now call (877) 901-6632 and mention “HCAM” or visit https://book.passkey.com/e/49919380

Hyatt Place - Overflow Hotel
Proximity to DeVos Place Convention Center: Across the Street HCAM/MCAL has secured a limited number of discounted rooms at the Hyatt Place for $169++ per night if booked prior to Thursday, August 22. Guests at Hyatt Place are eligible for self-parking rate of $32/day. Room availability and/or the discounted group rate is
NOT guaranteed. To reserve your room now call 1-800-233-1234 ad reference “HCAM.”

Courtyard by Marriott Downtown - Overflow Hotel - NEW LODGING OPTION AVAILABLE

Proximity to DeVos Place Convention Center: Connected via Skywalk, 2 blocks south of DeVos Place

Due to the increased demand for hotel rooms this year, HCAM/MCAL has secured a limited number of discounted rooms at the Courtyard by Marriott Downtown for $169++ per night if booked prior to Friday, September 6. Overnight guests at the Courtyard will receive a discounted self-parking rate of $5/day or valet parking rate of $15/day. To reserve your room call (877) 901-6632or visit https://book.passkey.com/e/49976148.


Parking for Commuters
DeVos Place has its own parking ramp which is regulated by the City of Grand Rapids. The rate is $1.50/half hour with a $15 daily max. We will be at DeVos Place Monday and Tuesday. Parking at Amway for commuting guests is $6 per hour with a max daily rate of $32 for self-parking and $36 for valet. We will be at Amway on Wednesday.

Education Sessions

MONDAY, SEPTEMBER 23, 2019

WEED SEX & LEAVE: PARTS 1 & 2
Presenters: DeAndre Harris, Kaitlin Sheets & Brianna Richardson, Warner Norcross + Judd LLP

Audience: NHA, CALD, AFC, RN, SW
Legal developments surrounding the workplace have left employers with more questions than answers these past few years. What does the new recreational marijuana law and Paid Medical Leave Act mean for employers in Michigan? What impact, if any, has the #MeToo movement had on harassment and discrimination in the workplace? In this session, we will discuss these issues and help employers remain compliant in today’s ever-changing workforce.

LIVE SOULFULLY THROUGH CHANGE MANAGEMENT
Presenter: Mitch Hagins, The Studer Group

Audience: NHA, CALD, AFC, RN, SW
Transformative strategies that respond to the dynamic nature of today’s healthcare environment can contradict traditional leadership thinking and practices, causing typically successful leaders to struggle – or even fail in the new environment. However, emerging evidence reveals how organizations successfully leverage
the intellectual capital of tenured leaders by shifting away from traditional leadership standards to adaptive practices that promote accelerated performance and reliable achievement.

LESSONS LEARNED: EMERGENCY PREPAREDNESS TO EMERGENCY RESPONSE
Presenter: Christina Matzke, Sunset Retirement Communities

Audience: NHA, CALD, AFC, RN, SW
Most healthcare facilities will never have to face an emergency evacuation of their buildings. With the lack of opportunities to test your emergency plans, uncertainty of their completeness is common. This is a case study-based session reviewing an emergency evacuation of a 130-bed SNF due to debilitating flooding. Practical
lessons will be used to impact your own emergency preparedness plans, while learning through real life conversations, policy review/development and ensuring your community and collaborative work groups are operating with meaning. Skilled and assisted living settings will benefit from this case study.

A CHANGING LANDSCAPE: REGULATORY IMPACT ON MEDICATION MANAGEMENT
Presenter: Bill Vaughan, Remedi SeniorCare

Audience: NHA, RN, SW
Medication management, particularly involving an older adult, is both an art and a science. Many clinicians feel that the CMS Phase 1 and 2 nursing home regulations have reduced this complex process to an exercise in regulatory land mine avoidance. This presentation, given by the former chief nurse of the Maryland state survey agency, will examine the clinical and operational impact that the now fully implemented phase 1 and 2 regulations have had on medication management in the skilled nursing facility. Through case studies and deficiency data analysis, person-centered care will be highlighted as the most consistent route to regulatory compliance.

STEMMING THE TIDE OF TURNOVER AND SHAPING A BETTER TOMORROW
Presenter: Jeff Wellman, National Association of Health Care
Assistants (NAHCA)
Audience: NHA, RN, SW
Turnover adversely impacts care and the pursuit of quality. This is especially true as it relates to the first-line of care, CNAs. There are a variety of factors that impact turnover among CNAs; the nature of the work, inadequate orientation/training, and work environments that are unwelcoming. As leaders, we have the ability to influence some of these causes. It is our responsibility to ensure that nursing assistants are prepared to meet the needs of frail, elder, and disabled residents. This session is intended to reflect upon past practices that do not lend themselves to adequate preparation and retention.
Additionally, we will examine strategies that are more likely to create desired outcomes.

EPA’S NEW RULE ON HAZARDOUS WASTE PHARMACEUTICALS - WHAT IT MEANS FOR SKILLED NURSING AND ASSISTED LIVING FACILITIES
Presenter: Cara Simaga, Stericycle

Audience: NHA, CALD, AFC, RN, SW
Current hazardous waste regulations, which may apply to skilled nursing and assisted living facilities, are complicated and confusing, especially with regard to hazardous wastes that are also pharmaceuticals. The new regulations will alleviate some of this, however, it is important for LTC providers to not only learn and understand the new rule, but to also have some background on the rules that exist today. This session will help you make informed decisions on proper hazardous waste pharmaceutical management.

MANAGING PAIN WITH NON-PHARMACOLOGIC THERAPIES
Presenter: Linda Vanni, Professional Pain Education & Consulting

Audience: NHA, CALD, AFC, RN, SW
With the opioid crisis continuing to rage on, there is more emphasis on the use of non-pharmacologic therapies for pain relief. This session will explore how pain is transmitted and assessed focusing on the appropriate utilization of non-pharmacologic therapies.  Current evidence will be presented on aroma and massage therapies, ice/heat, spinal cord stimulation and pet therapy.

WHAT HEALTHCARE STAFF NEED TO KNOW ABOUT DIVERSITY AND INCLUSION IN THE WORKFORCE & RESIDENT POPULATION
Presenter: Preethi Fernando

Audience: NHA, CALD, AFC, RN, SW
Diversity and inclusion are about stretching with a dynamic workforce and resident population. The ability to work effectively and effortlessly with people of different ethnic groups, age groups, gender, sexual orientation, religion, thought processes and people with disabilities is key to growth, profits and influence.

MANAGING PAIN WITH OPIOIDS
Presenter: Linda Vanni, Professional Pain Education & Consulting

Audience: NHA, CALD, AFC, RN, SW
The opioid epidemic has radically changed how both acute and chronic pain are treated. Although a multitude of guidelines have been developed regarding the non-use of opioids when treating pain, there are certain instances when opioids are evidence-based treatment for pain. This session will focus on the appropriate use
of opioids while maintaining a safe environment for the patient and healthcare provider.

TRAUMA-INFORMED CARE AND BEHAVIORAL HEALTH SERVICES: PARTS 1 & 2
Presenter: Barbara Speedling, Innovations for Quality Living

Audience: NHA, RN, SW
Phase Three of the revised federal regulations for trauma-informed care and behavioral health services challenge long-term care facilities to ensure that they are fully prepared to care for residents with complex psychosocial needs. Beyond differentiating between dementia and psychiatric illness or addictions, the facility staff must have a working knowledge of the interventions and services necessary to achieve quality care for a rapidly changing population.
This session offers an overview of the regulatory expectations and insight into staff education and training, assessment and care planning, service development, and therapeutic activity interventions to address a broad range of behavioral health needs.

ADMINISTRATOR BOOT CAMP: PART 1 - REDESIGNING HR & NAVIGATING REIMBURSEMENT/FINANCE
Presenters: Jon Lanczak, Plante Moran & Mary Dale, Metron
Integrated Health Systems
Audience: NHA, RN, SW
Mary will start off with an interactive discussion designed to help new administrators (or those needing a refresher) learn how to promote and attract the best candidates, combat the nursing shortage, improve employee morale, engage employees, reduce
turnover and increase employee loyalty. Then Jon will jump in with valuable strategies to navigate the volatile reimbursement environment and position your facility for success in the areas of strategy and operations, reimbursement maximization, profitability, market capture, capital planning and payor contracting.

2019 LABOR AND EMPLOYMENT UPDATE
Presenter: Grant Pecor, Clark Hill

Audience: NHA, CALD, AFC, RN, SW
Now more than ever the laws governing facility employees appear to be in an almost constant state of flux. This presentation will address recent developments impacting the use of recreational marijuana by employees, the status of the amended paid medical leave laws, regulatory developments related to employee morale and conscience objections, and developments related to organized labor.

ETHICAL ISSUES AT THE END OF LIFE
Presenter: Doug Olsen, MSU College of Nursing

Audience: NHA, CALD, AFC, RN, SW
Dying is a person’s last act; therefore, it should be as dignified, personal, and comfortable as possible. However, ethical issues are common at the end of life because the benefit of care itself in relation to the dying person’s wishes can be uncertain. This presentation will describe how to prepare through advance care
planning and review ethical issues including surrogate decision making, patient’s decision-making capacity, approaches to the person who asks for help dying, and revealing or concealing a terminal diagnosis.

ADMINISTRATOR BOOT CAMP: PART 2 - HOW TO SURVIVE
Presenter: Vickie Burlew, Rolf Consulting | Lebenbom & Rothman PC

Audience: NHA, RN, SW
Administrators and DONs - are you new to the profession? New to Michigan? Feeling the need for a refresher? Join us in this interactive discussion of the spirit of the regulatory process - person-centered care - and how it is woven into how we operate both administratively and clinically. We will discuss the survey process here in Michigan and highlight the top 10 citations and strategies to avoid them.

TUESDAY, SEPTEMBER 24, 2019

CHANGE IS THE ONLY CONSTANT: UNDERSTANDING THE FEDERAL CHANGES IMPACTING CARE
Presenter: Dr. David Gifford, American Health Care Association / National Center for Assisted Living

Audience: NHA, CALD, AFC, RN, SW
Join AHCA’s Senior VP of Quality & Regulatory Affairs, Dr. David Gifford, in this can’t miss session covering new & changing regulations, quality and the impact on providers. Dr. Gifford will discuss the changing regulatory environment and how they align with measures of quality. Learn strategies to successfully manage the changes and not only survive, but thrive as a quality provider!

RESTAURANT-STYLE DINING: FACTS OF THE MATTER
Presenter: Reynold Landry, Advanced Dietary Consulting

Audience: NHA, RN, SW
Strategies in this presentation will give you knowledge and tips to create a true restaurant style culture in your facility. To give good restaurant style dining, you must first learn what true restaurant dining is. In this presentation you will learn what it is and also learn ways to change the culture of your facilities dining practices. You will also learn 10 successful keys to implementing and maintaining
restaurant style culture that will give you a highly competitive marketing edge in your industry.

A CLOSER LOOK AT PROVIDER OWNED I-SNPS: CASE STUDIES FROM EXISTING PLANS
Presenter: Nisha Hammel, American Health Care Association

Audience: NHA, CALD, AFC, RN, SW
As CMS continues to offset risk, provider-owned ISNPs offer an opportunity for providers to move up the healthcare reimbursement food-chain and capture the value created by focusing on resident outcomes. Join Nisha as she delves into the various health plan models and health plan development steps, and explore case studies
of current provider-owned I-SNPs for skilled nursing and assisted living settings.

REDEFINING CARE TRANSITIONS - CARE ACROSS THE CONTINUUM
Presenter: Caryn Enderle, Concept Rehab

Audience: NHA, CALD, AFC, RN, SW
One key factor for success in the era of value-based purchasing is how effective and efficient your care transition process is designed. We can’t afford to rely on traditional transition practices when the admissions we get are more complex and the information we will be required to gather has a greater impact on reimbursement. Poor transition can lead to hospital readmissions, errors and poor
outcomes. Everyone involved in the continuum of care needs to own the transition process and work collaboratively to assure success.

AFC LICENSING RULES AND REQUIREMENTS
Presenters: Jerry Hendrick & Dawn Timm, LARA-State of MI

Audience: NHA, CALD, AFC, RN, SW
Join two Area Managers for Adult Foster Care Licensing with the State of Michigan as they review the multiple changes that took effect in 2019 affecting AFC licensing. Dawn and Jerry will also discuss helpful best practices to maintain compliance while providing excellent care. If you are operating an AFC, you cannot miss this session!

WEDNESDAY, SEPTEMBER 25, 2019

TELEMEDICINE: NAVIGATING A NEW FRONTIER

Presenters: Jenny Post, Schnepp Senior Care and Rehab & Justin Di Rezze, 5-Star Telemed
Audience: NHA, CALD, AFC, RN, SW
Have you considered the benefit of telemedicine? In the long-term care industry, physicians are often unavailable when patient assessments or care recommendations are needed. Often, residents are rushed to the hospital in an ambulance for acute care - which could potentially be avoided through telemedicine. Join Justin and Jenny as they share case studies of telemedicine implementation in Michigan skilled nursing facilities and discuss how telemedicine can go beyond emergent situations or after hours care, to chart review, medication reductions, and ensuring overall quality care of patients within a facility. Reduce your rehospitalization rates, reduce costs on our taxed healthcare system and increase your revenue just by utilizing technology!

EMPLOYEE RETENTION - GETTING TO KNOW YOUR EMPLOYEES
Presenter: Diane Beri, Botsford Commons

Audience: NHA, CALD, AFC, RN, SW
Do you wonder why other people don’t think like you or respond the same as you? Does your supervisor know your style and how to get the best out of you as an employee? Do you know your staff well enough that you could do their life story review? Join Diane as she shares various strategies of how to get to know your employees and build a trusting long-term relationship that can assist in their retention. You will get to partake in mini quizzes at your table and master your own personality and communication styles and then be able to translate that knowledge into interacting with others.

EVERYTHING YOU WANT TO KNOW ABOUT INVOLUNTARY DISCHARGES AND THE MLTCOP
Presenter: Salli Pung, Michigan LTC Ombusdman
Audience: NHA, RN, SW
In FY2018, the Michigan LTC Ombudsman Program (LTCOP) provided 2,025 consultations with facility staff and nearly 4,000 consultations with residents and families. The program investigated over 3,690 complaints of which 411 were related to discharge or eviction. Join Salli from the MLTCOP as she describes their services, discusses the different types of transfers and discharges, reviews the notification requirements for each and offers clarification on FAQ related to
transfer and discharge. Let the MLTCOP be a valuable resource on a variety of topics like discharge or transfer notices, Medicaid LOCD, and resident rights.

REDEFINING WELLNESS IN LONG-TERM CARE
Presenter: Deb Choma

Audience: NHA, CALD, AFC, RN, SW
The workout selfie: emblematic of a culture that has been swept away by the wellness craze. As the rest of the world becomes more in tune with this way of life, so too has long term care. But providers (and employers) are reinventing the way “wellness” is perceived — starting by offering more than just state-of-the-art gyms
and fitness classes. Based on the fact that all people are complex, multidimensional creatures, whole-person wellness incorporates six basic wellness dimensions: emotional, intellectual, physical, social, spiritual, and vocational. In this session, we’ll discuss the impact wellness programs can have on residents and employees as well as strategies to develop, implement, and evaluate these programs.

HCAM/MCAL REGISTRATION POLICIES

REGISTRATION

Registration forms should be mailed to HCAM at 7413 Westshire Dr., Lansing, MI 48917 or faxed to (517) 627-3016. The discounted early bird rate is available to current HCAM or MCAL members or associate partners only, whose registration is received by HCAM/MCAL by August 23, 2019.
EVENT CONFIRMATION
After your registration form has been processed, an event confirmation will be emailed to you. Please be sure to include a current email address on this form. If you do not receive a confirmation within 14 business days, please contact Kisti Boatright via email at KistiBoatright@hcam.org.
CANCELLATION
All refund requests must be made in writing to KistiBoatright@hcam.org. Individual registration fees, less a 25 percent processing fee, will be refunded for cancellations received in writing prior to August 23, 2019. Cancellations received after August 23 and no-show registrants, will not receive a refund nor a credit to a future program.
SUBSTITUTIONS
Individuals registered to attend this program, but unable to participate, may send an alternate in their place. Please contact Kisti at KistiBoatright@hcam.org with the first and last name, title, facility/company, and email address of both the original registrant and the alternate to process this request.
QUESTIONS
Should you have questions, please contact Kisti by phone at (517) 622-6194 or by email at KistiBoatright@hcam.org.
DIETARY REQUESTS
Dietary restrictions must be indicated on the registration form in order to receive a special meal at food functions and, despite taking every precaution, we cannot guarantee that items are free of trace amounts of allergens and other ingredients.
VIDEOS & PHOTOGRAPHY
Registration, attendance at, or participation in the HCAM/MCAL Annual Convention & Expo and other activities constitutes an agreement by the registrant to the use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions, and audiotapes of such events and activities by HCAM/MCAL and other third parties.
CONFERENCE ATTIRE
Business casual attire is suitable for all meetings, sessions, and receptions.  Please remember to bring a sweater or jacket for airconditioned rooms.
CREDIT/CONTACT HOUR REPORTING
HCAM/MCAL will need 30 days to compile and process all scan data. Once the data is compiled, certificates will be available to access via our online system. Certificate questions should be directed to Kisti Boatright. Session attendance for administrators will be reported to NAB using their NAB Registry ID. Nursing hours will be reported to ANCC.

CODE OF CONDUCT
HCAM/MCAL is committed to providing a safe and welcoming environment for all participants at the HCAM/MCAL Annual Convention & Expo. We expect everyone associated with our conference (including attendees, HCAM/MCAL staff and venue
staff) to act responsibly, behave courteously, and respect the rights and dignity of others at all times while in attendance. HCAM/MCAL reserves the right to remove or refuse service to anyone deemed to be in violation of this Code of Conduct.
The following actions are prohibited at our Convention & Expo:

  • Harassment or intimidation by words, gestures, or body language
  • Physical contact with another person in an angry, aggressive, or threatening way
  • Verbally abusive behavior, including angry or vulgar language, swearing, name-calling, or shouting
  • Sexually explicit conversation or behavior

GENERAL CONFERENCE POLICIES

  • HCAM/MCAL is not responsible for loss, damages or injury to persons or property occurring at or as a result of the conference or any related events.
  • Conference Attendee List Disclosure: HCAM/MCAL does not sell attendee registration information to third-parties. We do share registration information (name, title, facility - no email addresses) with the current year’s conference sponsors/exhibitors and with whom we are partnered. If you prefer, you may opt-out during the registration process.
  • The views or opinions expressed by any attendee, speaker or sponsor are not necessarily the views or opinions of HCAM/MCAL.

OPEN SEATING
HCAM/MCAL does not pre-register for individual sessions. We try very hard to ensure there is a seat for anyone interested in attending a session and we max out the number of seats in each room. However, there will be times when a session will run out of available seats.
For your safety, and because of fire regulations, meeting rooms that fill to capacity will be restricted. HCAM/MCAL staff and convention center personnel must follow local fire regulations and will ask participants in overcrowded rooms to leave the room. Standing or sitting on the floor is not an option; only persons occupying a chair will be allowed to remain in the session.

Click HERE for sponsorship information.

Click HERE for exhibitor information.

Click HERE for partnership information.

Available Spaces
Fees $650.00 - A: Full Package: Standard Member Rate
$950.00 - A: Full Package: Non-Member Rate
$400.00 - B: Mon., Sept. 23 ONLY: MEMBERS ONLY OPTION Standard Member Rate
$400.00 - C: Tues., Sept. 24 ONLY: MEMBERS ONLY OPTION Standard Member Rate
$400.00 - D: Wed., Sept. 25 ONLY: MEMBERS ONLY OPTION Standard Member Rate
$100.00 - E: Awards Luncheon ONLY: MEMBERS ONLY OPTION Standard Member Rate

Document Bin

  Uploaded Description File
8/7/2019 NAB CE Registry Information .pdf (366KB)
9/6/2019 2019 HCAM/MCAL Annual Convention Brochure .pdf (2,396KB)
Provider Information
Michigan Center for Assisted Living • a division of Health Care Association of Michigan | MCAL
7413 Westshire Drive | Lansing, MI 48917 | Ph: (517) 627-1561 | Fx: (517) 627-3016| ©2019 | Site Credits