MCAL Staff MCAL Staff MCAL Staff
TitleWebinar: CMS's Gift to Us: Surveyor Tools
LocationVirtual Education
, MI
Dates 7/31/2018 to 7/31/2018
Time 10:00 AM to 11:15 AM

This webinar, originally scheduled for Friday, July 6, has been rescheduled for Tuesday, July 31.

Continuing with the lessons learned in the first six months of the new survey process, we will connect the process of interviewing and observing directly to the top 10 citations. Learn how the tools result in citations. Use one of the critical element pathways in the Top 10 and discuss the F-tags just one can trigger. Participants will become familiar with the associated F-tags and learn how to use the standards of practice contained in the F-tags to improve care processes.

Learning Outcome
Participants will come away with a better understanding of how the surveyor’s tools are actually THEIR tools as well to use for quality assurance performance improvement. Participants will be able to explain how the Requirements of Participation provide them with valuable resources to use for updating care processes and to ensure compliance of current standards of practice in skilled nursing/post-acute care settings.

Vickie Burlew, Rolf Consulting

Contact Hours
HCAM will apply for (1) one contact hour for licensed nursing home administrators.

Webinar Participation
Registration for this webinar includes the awarding of (1) one contact hour for the registered attendee only, however, all facility staff are welcome and encouraged to listen.

Webinar Archive
This webinar will be archived and available for purchase at a slightly increased rate within two weeks of the conclusion of the live webinar.

Please utilize this form to register for the HCAM Surveyor Tools Webinar. Completed forms should be mailed or faxed to the address listed above.
Event Confirmation
After your registration form has been processed, an event confirmation will be emailed to your attention. Please be sure to include a current email address on this form. If you do not receive a confirmation within 14 business days of submitting your registration form to our office, please contact Kisti Boatright via e-mail at
Payment & Applicable Rate
All registration fees are due at the time of registration. We accept Visa, MasterCard, American Express or Discover. We will also accept a check or money order payable to HCAM.
Cancellation & Refund Policy
Registration for this webinar is non-refundable. Cancellations and "no-show registrants," will not receive a refund nor a credit to a future program.
Individuals registered to attend this program, but unable to participate, may send an alternate in their place. Please contact Kisti Boatright via e-mail at with the first and last name, title and facility/company of both you and your substitute to process this request.
Should you have questions, please contact Kisti Boatright by phone at (517) 622-6194 or by e-mail at

Available Spaces
Fees $79.00 - Member Rate
$109.00 - Non-Member Rate

Document Bin

  Uploaded Description File
7/6/2018 CMS’s Gift to Us: Surveyor Tools Registration Flyer .pdf (400KB)
Provider Information
Michigan Center for Assisted Living • a division of Health Care Association of Michigan | MCAL
7413 Westshire Drive | Lansing, MI 48917 | Ph: (517) 627-1561 | Fx: (517) 627-3016| ©2019 | Site Credits