MCAL Staff MCAL Staff MCAL Staff
TitleWebinar: How to Have Difficult Conversations
, MI
Date 8/6/2020
Time 1:00 PM to 2:30 PM

Click HERE to learn more and register now!

Communicating with people regarding problems or concerns is challenging for most of us, and when negative attitudes are involved, it gets even harder. By following a few key steps, you can make any conversation much easier, effective and a lot less stressful.

Learner Objectives:

  1. Identify the challenges of communication regarding work performance and the beliefs that contribute.
  2. List the key steps to effective communication.
  3. Describe techniques to approach challenging conversations successfully.
Available Spaces
Fees none found

Provider Information
Michigan Center for Assisted Living • a division of Health Care Association of Michigan | MCAL
7413 Westshire Drive | Lansing, MI 48917 | Ph: (517) 627-1561 | Fx: (517) 627-3016| ©2020 | Site Credits